Visibility throughout the whole Supply Chain

Document sharing via Portal and API

Effortless share all your operational documents with your customer. Give your business customers access to their personalised customer portal or API to consult all relevant order confirmations, delivery notes, certificates, customs papers, invoices and credit notes.

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Real-time document sharing, paperless

Relieve the work pressure in your backoffice teams by setting up a self-service customer portal for your customers, containing all their relevant documents, from order confirmations to invoice. Switch to a fully paperless and automated backoffice that customers and team members will love with Hyperfox.

Tailored to enterprise roles

Hyperfox lets you define roles and permissions tailored to the organisation. As a process engineer, you can define the permissions of each customer and the people within them to tailor their digital experience, without the help of an IT professional.

Real-time Order Status Tracking

Share the status of every order with your business customers or consumers further down the supply chain, in real-time. Hyperfox collects the status information from your different internal systems, and the systems of your external warehouse and carriers to give your customer a real-time and correct status.

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Your single source of truth

Often the relevant order follow-up is scattered in and out of your organisation, especially if you work with external warehousing or third-party carriers. Hyperfox combines the internal and external information across the whole supply chain to give your customer one single source of truth.

Real-time order statuses on the go

With Hyperfox, your customers can follow-up all their orders in a user-friendly customer portal, mobile application or via API/EDI, in real-time. This significantly reduces status calls and emails to the backoffice team, freeing up their time for important value-added services.

Real-time Service-Level Agreement Reporting

Let your customers follow-up on the KPIs within the agreed service levels, fully automated with Hyperfox. Offer your customers a live dashboard where they can follow-up the operational KPIs that show the value you deliver for them, and show them that your ar always On-Time and In-Full (OTIF).

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Automated operational reporting across the full supply chain

Bring all the information across your organisation together in one centralised customer-focused dashboard. Open up your organisations’ KPIs and allow your customer to follow-up on your agreed SLAs. No more periodical Excel exports and manual reporting. Full transparency, proactively delivered to your partners.