Discover the Hyperfox platform

Hyperautomated Order Processing

Automatically process all incoming orders through every channel, whether it is EDI, API, Customer Portal or even emails and by phone. Switch to self-service order processing, even in complex industrial environments with tailored contracts.

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Simply the best B2B Order Portal

No more manual order entry thanks to the Hyperfox B2B Order Portal, even in complex industry environments. With Hyperfox, we help you to streamline your backoffice processes towards a fully automated flow.

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Personalised Order Portal

At Hyperfox, we know that every business customer has their own tailored needs regarding product catalog, prices, delivery times and quality of service requirements. No two order forms are the same, which is why emails, phone calls and Excel sheets are still flying around. With Hyperfox, we are able to automatically create a personalised order form, tailored to every customer via a user-friendly order portal.

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Automated Order Viability Checks

No order will be released without passing the requirements that are defined in the contract with the customer. With Hyperfox, we can automatically check if an order is viable for processing: is the asked delivery date conform the agreed Service Level Agreement, has the credit limit not been reached, is the customer allowed to order this specific product, is the minimal order quantity reached, … All these manual checks can be automated using Hyperfox.

Automated Order Processing via API & EDI

Your enterprise customers requests an API & EDI integrations for automated order processing, but your internal systems aren’t ready or your IT-teams are swamped? With Hyperfox, you can easily setup headless connections via API, EDI, XML, CSV, TXT, (s)FTP, …, without the help of an IT professional.

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Tailored connections

Setting up custom external connections is always a hassle. With Hyperfox, we enable the process engineer to create tailormade connections with any enterprise customer via API or EDI. You can define custom JSON, XML, CSV or TXT contracts through various channels such as API, (s)FTP, SSH, ... without the support of an in-house developer.

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Seamlessly integrated

Hyperfox is seamlessly integrated with your internal systems as ERP, WMS or TMS. In no-time we can create a connection with your legacy or cloud software platforms and open them up to the outside world in a secure manner.

[New!] AI-based Order Processing via emails, phone calls and chatbots

Still getting a lot of emails and phone calls in the backoffice? Reduce the workload of your valued backoffice team and automatically analyse the incoming order enquiries via our Hyperfox AI.

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Your digital backoffice agent, fully automated

Hyperfox is creating an artificial intelligent backoffice agent that can automatically process incoming order enquiries, analyse the intent and transform it to a structured and correct order, processed in your internal systems.

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Request missing information, without the hassle

In enterprise environments, the backoffice team often needs to consult with the business customers to request additional information such as requested delivery times, locations, … before an order to be released to the warehouse. This talking back and forth takes a lot of time and is often the cause of errors in the ordering process. With Hyperfox, we automate this information gathering in a personalised way, using conversational AI.

Product Features

Hyperfox Business Software

Real-time Inventory
Let business customers consult your inventory in real-time via an easy customer portal or API’s.
B2B Customer Portal
Allow enterprise customers to place digital orders via an easy B2B customer portal.
Document Sharing
Easily share all order confirmations, delivery notes, certificates, customs papers, invoices, … with your customers.
Personalised Pricing
Show the personalised price for every enterprise customer, based on their specific contracts.
API, EDI, OCI, …
Open up your ERP and capture incoming orders via every structured channel, tailored to every customer.
Real-time Status Tracking
Allow customers to real-time track order statuses across the full internal and external supply chain (backoffice, warehouse, logistics, last-mile carriers, …).
Product Catalog
Easily share your product catalogue with your external network - keep the catalogue up-to-date and share it effortlessly.
Email, Calls & Chat AI
Automatically process incoming emails, calls and chats via our Hyperfox AI.
OTIF SLA Reporting
Share periodical and real-time Service-Level Agreements (SLA) reporting with your customers to show you are On-Time and In-Full (OTIF).
Scheduled Import/Export
Easily import and export all your data, manually or scheduled.
Forecasting
Regulate your future inventory via scheduled demand forecasting with your customers.
Real-time Inventory
Let business customers consult your inventory in real-time via an easy customer portal or API’s.
Personalised Pricing
Show the personalised price for every enterprise customer, based on their specific contracts.
Product Catalog
Easily share your product catalogue with your external network - keep the catalogue up-to-date and share it effortlessly.
B2B Customer Portal
Allow enterprise customers to place digital orders via an easy B2B customer portal.
API, EDI, OCI, …
Open up your ERP and capture incoming orders via every structured channel, tailored to every customer.
Email, Calls & Chat AI
Automatically process incoming emails, calls and chats via our Hyperfox AI.
Scheduled Import/Export
Easily import and export all your data, manually or scheduled.
Forecasting
Regulate your future inventory via scheduled demand forecasting with your customers.
Document Sharing
Easily share all order confirmations, delivery notes, certificates, customs papers, invoices, … with your customers.
Real-time Status Tracking
Allow customers to real-time track order statuses across the full internal and external supply chain (backoffice, warehouse, logistics, last-mile carriers, …).
OTIF SLA Reporting
Share periodical and real-time Service-Level Agreements (SLA) reporting with your customers to show you are On-Time and In-Full (OTIF).
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Our latest insights

Empower your backoffice teams with streamlined processes