Visibility throughout the whole Supply Chain

Document sharing via portal and API

Effortlessly share all your operational documents with your customer. Give your business customers access to their personalised customer portal or API to consult all relevant order confirmations, delivery notes, certificates, customs papers, invoices and credit notes.

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Real-time document sharing, paperless

Relieve the work pressure in your backoffice teams by setting up a self-service customer portal for your customers, containing all their relevant documents, from order confirmations to invoice. Hyperfox enables you to switch to a fully paperless and automated backoffice that customers and team members will love.

Tailored to enterprise roles

Define roles and permissions tailored to any organisation. Process engineers can define the permissions of each customer and the people within them to tailor their digital experience, without the help of an IT professional.

Real-time order status tracking

Hyperfox collects the status information from your different internal systems, and the systems of your external warehouse and carriers to give your customer or consumers further down the supply chain a real-time and correct status.

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Your single source of truth

Often the relevant order follow-up is scattered in and out of your organisation, especially if you work with external warehousing or third-party carriers. Hyperfox combines the internal and external information across the whole supply chain to give your customer one single source of truth.

Real-time order statuses on the go

With Hyperfox, your customers can follow-up in real-time on all their orders in a user-friendly customer portal, mobile application or via API/EDI. This significantly reduces status calls and emails to the backoffice team, freeing up valuable time for important value-added services.

Real-time Service-Level Agreement reporting

Enable your customers to automatically follow-up on the KPIs within the agreed service levels. Hyperfox offers your customers a live dashboard where they can follow up the operational KPIs that shows the value you deliver, and that your are always On-Time and In-Full (OTIF).

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Automated operational reporting across the full supply chain

Bring all the information across your organisation together in one centralised customer-focused dashboard. Open up your organisations’ KPIs and allow your customer to follow-up on your agreed SLAs. No more periodical Excel exports and manual reporting, but full transparency and proactive delivery to your partners.