Privacybeleid

Ingangsdatum: 1 december 2024

Dit juridische document is uitsluitend in het Engels beschikbaar. De Engelse tekst is de bindende versie.

Hyperfox is the product name of the order management platform built by Hyperfox BV, as well as the abbreviation frequently used for Hyperfox BV.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes Hyperfox’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

As a company that finds its roots in the European Union, and that considers compliance to privacy legislation a core principle of its organization, Hyperfox has created this Privacy Policy based upon the foundations of the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).

As GDPR currently is the most advanced and elaborate data protection legislation in the world, Hyperfox uses GDPR as its main benchmark for its companywide privacy program.

Hyperfox BV is headquartered in Kempische Steenweg 305/308, 3500 Hasselt, in Belgium. Hyperfox has appointed an internal privacy officer for you to contact if you have any questions or concerns about Hyperfox’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Hyperfox’s privacy officer. Hyperfox’s privacy officer can be contacted as follows:

Via email: [email protected]
Via mail: Kempische Steenweg 305/308, 3500 Hasselt

How we collect and use (process) your personal information

Hyperfox collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

name
job title
employer name
work address
work email
work phone number
date of birth

We use this information to provide prospects and customers with services.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Hyperfox receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn).

Use of the Hyperfox Website & Platform

As is true of most other websites, Hyperfox’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Hyperfox’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Hyperfox has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Hyperfox with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Cookies & tracking technologies

Hyperfox makes available a comprehensive cookie notice that describes the cookies and tracking technologies used on Hyperfox website and provides information on how users can accept or reject them.

The personal information Hyperfox collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Hyperfox engages third parties to send information to you, including information about our products, services, and events.

We do not otherwise reveal your personal data to non-Hyperfox persons or businesses for their independent use unless:

you request or authorize it;
it’s in connection with Hyperfox-hosted and Hyperfox co-sponsored events as described above;
the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others;
the information is provided to our agents, vendors or service providers who perform functions on our behalf;
to address emergencies; or
to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The Hyperfox website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Hyperfox website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Transferring personal data outside the EEA

Some information we collect about you will be processed by partners outside of the EEA. Pursuant to Article 46 of the GDPR, Hyperfox is providing for appropriate safeguards by entering into binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Hyperfox collects and transfers personal data outside of the EEA with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Hyperfox in a manner that does not outweigh your rights and freedoms. Hyperfox endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Hyperfox and the practices described in this Privacy Policy. Hyperfox also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate.

Data subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision making including profiling

This Privacy Policy is intended to provide you with information about what personal data Hyperfox collects about you and how it is used.

If you wish to confirm that Hyperfox is processing your personal data, or to have access to the personal data Hyperfox may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Hyperfox might have received the data from Hyperfox; what the source of the information was (if you didn’t provide it directly to Hyperfox); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Hyperfox if it is inaccurate. You may request that Hyperfox erase that data or cease processing it, subject to certain exceptions. You may also request that Hyperfox cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Hyperfox processes your personal data. When technically feasible, Hyperfox will — at your request — provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Hyperfox will provide you with a date when the information will be provided. If for some reason access is denied, Hyperfox will provide an explanation as to why access has been denied.

Data storage & retention

Your personal data is stored by Hyperfox on its servers, and on the servers of the cloud-based database management services Hyperfox engages, located in Europe and in the United States. Hyperfox retains service data for the duration of the customer’s business relationship with Hyperfox and for a period of time thereafter, to analyze the data for Hyperfox’s own operations, and for historical and archiving purposes associated with Hyperfox’s services. Hyperfox retains prospect data until such time as it no longer has business value and is purged from Hyperfox systems. All personal data that Hyperfox controls may be deleted upon verified request from Data Subjects or their authorized agents.

Changes to this policy

At our discretion, we may change this Privacy Policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this Privacy Policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this Privacy Policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended Privacy Policy.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Per e-mail: [email protected]
Per mail: Kempische Steenweg 305/308, 3500 Hasselt, Belgium