Careers

Working at Hyperfox

Hyperfox is an engaged Belgian scaleup at the forefront of AI in the supply chain. We build and scale the first AI-native Customer Operations platform, automating order-to-cash, quote-to-cash and procure-to-pay processes at manufacturers, distributors and wholesalers.

The 4E's of Customer Operations

Successful customer operations isn't just about technology. It's about creating robust proactive systems that work in the real world. After implementing AI-native customer operations for dozens of enterprises in Europe, we've learned that every solution must meet our 4E's framework to deliver lasting results.

Effective
The agentic system must process every transaction without exception. If it misses emails, struggles with handwritten notes, or can't handle your specific format, your team will revert to manual processing. True effectiveness means 100% capture rate, not 85%.
Easy
Validation and monitoring must be intuitive for your team. If it takes longer than 10 seconds to approve an order, or if the interface requires training, adoption will fail. Easy means your busiest team member can use it confidently on their first day.
Enjoyable
Your team must prefer the AI-native process over manual work. This requires trust in the agentic system's accuracy and confidence in its reliability. If staff feel the system creates more work than it saves, they'll find ways around it.
Ethical
The total cost of operations, whether it is AI, financial, time, or human, must be genuinely lower than manual methods. If implementation disrupts operations or the ROI doesn't materialise, the project has failed its ethical obligation to improve your business.

Our door is always open for talent

We have no specific vacancies posted right now, and we would rather say that plainly than keep a list alive that nobody is hiring for. It does not mean we are not looking: we hire when we meet someone who clearly belongs here, whether or not a role was open that week.

So if you have read this far and recognise yourself, write to us. We read every message and reply to all of them, including the noes.

Send your introduction

AI-native customer operations for