Transport & logistics

Transport orders arrive as mail. Your planning runs on a TMS.

Whether it is tarpaulin, tank or container, the order comes in as a mail, an attachment or a phone call, and a planner turns it into a TMS entry by hand: addresses, references, time windows, equipment. Hyperfox does that step, so your dispatchers start from a queue instead of an inbox.

Your planners are doing data entry, not planning

A transport order is only useful once it is in the TMS with the right addresses, references and time windows. Getting it there is copy-paste work that scales with volume and stops when someone is out.

  • Unstructured mail orders and attachments need manual re-entry
  • Loading and unloading addresses have to be resolved to known locations
  • Missing references and time windows mean a mail back and a wait
  • Smaller shippers will not invest in EDI, so mail stays the main channel
Side view of a white freight trailer on a highway at twilight

Hyperfox automates order intake for companies like these:

DistrilogGoboVannesteT'SASManna FoodsPelican RougeCoeckPharmapuntJomaFormula BathroomsDuplastPolySealTheumaHamletRevoganHansaFlexSapim
AI-native Customer Operations Platform

Everything between your customer and your TMS, on one platform

The mailbox, the phone, the EDI feed, the planning portal. Hyperfox reads what arrives, resolves addresses and references against your own data and books it. Your planners only see what genuinely needs a decision.

Every channel in
AI reads, checks, matches
Straight into your TMS
Customer confirmed
Tailored to

Where do you sit in the chain?

The same operation looks different depending on where you stand. Pick your role and read this story from there.

Your planners start the day with a queue, not a mailbox

Bring one morning from your planning mailbox. We run it through Hyperfox live and show you the queue your dispatchers would have started from.

  • Posts into your TMS, not a parallel system
  • Addresses and references resolved before a dispatcher sees them
  • Mail, phone and EDI in one queue