Order-to-cash
Voicemail orders become structured ERP orders, day and night
In many B2B sectors customers still order by phone, often outside office hours. Missed calls become voicemails that someone has to replay, interpret and retype. The Hyperfox AI Voicemail Processing Agent transcribes every message, extracts customer, products and quantities, validates them against your rules and creates a clean order in your ERP.
Why voicemail orders are the hardest channel to control
Voicemail is informal, unstructured and easy to lose. Yet for many customers it stays the fastest way to order. The agent brings the channel under control:
- Accurate transcription of spoken orders, in multiple languages and dialects
- AI extraction of customer, products, quantities and delivery instructions
- Validation against customer-specific pricing, agreements and delivery rules
- Clear orders flow straight through; unclear ones are flagged for a quick human check
- No order is ever lost, delayed or forgotten again
The value of voicemail automation
Every call captured, every order booked
For manufacturers
Rush orders and repeat orders called in from the shop floor land in your ERP within minutes, keeping production supplied without interrupting your planners.
For distributors
Drivers, chefs and site managers keep calling like they always have, and every voicemail becomes a same-day order instead of a next-morning backlog.
For wholesalers
Capture after-hours and weekend orders automatically, so early-morning delivery rounds are complete without a 6 a.m. typing shift.
From input to outcome, automatically
Straight into the ERP you already run
Orders are posted through a certified connector or your own API. No migration, no middleware project.
SAP
Dynamics 365
Business Central
NetSuite
Exact
Odoo
Wolters Kluwer Briljant- Wolters Kluwer Adsolut
Custom API
The products behind this solution
Start with one module and expand as you grow. Everything plugs into your existing ERP.
Who runs this flow
The same automation, read from your role in the chain.
Prefer to see it in the language of your sector? Pick the products you sell.
The value of automating voicemail orders
Hear a voicemail go in, watch a validated order come out.
- Eliminate manual listening and retyping of voicemails
- Reduce errors caused by misinterpretation
- Capture orders that would otherwise be delayed or missed
- Serve customers who will always prefer the phone
- Bring your most informal channel under control