Food distribution is under pressure. Margins are razor thin, while customers expect faster deliveries and flawless service. At the same time, many back offices remain heavily dependent on manual processes: orders are received via email, PDFs or even faxes and are manually retyped into ERP systems.
This requires companies to spend hours every day on repetitive work, increases the margin of error and makes growth difficult to scale.
Staff shortages add to the pressure: young employees no longer want to deal with repetitive order entry and are more likely to leave.
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