Without transport, the world would grind to a halt. Without efficient and accurate transport planning, operational transport comes under pressure. GOBO, based in Limburg and always on the lookout for innovation, chose Hyperfox as its partner to give transport planning wings via AI.
Orders are becoming more complex, customers expect speed, and companies are finding it difficult to find employees who are willing to devote themselves full-time to order entry. In addition, administrative errors in orders often lead to delays and misunderstandings, with direct consequences for profitability.
“Until recently, processing a transport order took an average of three minutes. Today, it takes barely thirty seconds,” says Frank Ruette, COO of GOBO. “For our employees, this makes a world of difference. Customer service is relieved and can focus more on service.”
Hyperfox analyzes incoming orders via email and other channels. These are recognized and structured into a digital order, ready for processing. A quick visual check by the planner, and then at the touch of a button, the order is transferred to GOBO's transport management system TAS, to which Hyperfox is also linked.
“Right from the start, it feels like a real partnership,” says Tom Devos, CEO of Hyperfox. Frank Ruette and his team have experience in working with scale-ups. “They give us opportunities and take a proactive approach to the possibilities of new technology. Together, we can move mountains. I am therefore very grateful that GOBO supports us as a true Limburg ambassador in the world of logistics.”
