Hyperautomated order processing
Automatically process all incoming orders through every channel, whether it is EDI, API, Customer Portal, emails or by phone. Switch to self-service order processing, even in complex industrial environments with tailored contracts.
Book an appointmentContact usSimply the best B2B Order Portal
No more manual order entry thanks to the Hyperfox B2B Order Portal, even in complex industry environments. With Hyperfox, we help you to streamline your backoffice processes towards a fully automated flow.
Personalised Order Portal
At Hyperfox, we know that every business customer has their own tailored needs regarding product catalog, prices, delivery times and quality of service requirements. No two order forms are the same, which is why emails, phone calls and Excel sheets are still flying around. With Hyperfox, we are able to automatically create a personalised order form, tailored to every customer via a user-friendly order portal.
Automated Order Viability Checks
No order will be released without passing the requirements that are defined in the contract with the customer. With Hyperfox, we can automatically check if an order is viable for processing: is the asked delivery date conform the agreed Service Level Agreement, has the credit limit not been reached, is the customer allowed to order this specific product, is the minimal order quantity reached, … All these manual checks can be automated using Hyperfox.
Automated Order Processing via API & EDI
Your enterprise customers request API & EDI integrations for automated order processing, but your internal systems aren’t ready or your IT-teams are swamped? With Hyperfox, you can easily set up headless connections via API, EDI, XML, CSV, TXT, (s)FTP, …, without the help of an IT professional.
Tailored connections
Setting up custom external connections is always a hassle. With Hyperfox, we enable the process engineer to create tailor-made connections with any enterprise customer via API or EDI. You can define custom JSON, XML, CSV or TXT contracts through various channels such as API, (s)FTP, SSH, ... without the support of an in-house developer.
Seamlessly integrated
Hyperfox is seamlessly integrated with your internal systems as ERP, WMS or TMS. In no-time we create a connection with your legacy or cloud software platforms and open them up to the outside world in a secure manner.
[New!] AI-based Order Processing via email, phone calls and chatbots
Still getting a lot of emails and phone calls in the backoffice? Reduce the workload of your valued backoffice team and automatically analyse the incoming order enquiries via Hyperfox AI.
Your digital backoffice agent, fully automated
Hyperfox created an artificial intelligent backoffice agent that automatically processes incoming order enquiries, analyses the intent and transforms it into a structured and correct order, processed in your internal systems.
Request missing information, without the hassle
In enterprise environments, the backoffice team often needs to consult with the business customers to request additional information such as requested delivery times, locations, … before an order is released to the warehouse. This talking back and forth takes a lot of time and is often the cause of errors in the ordering process. With Hyperfox, we automate this information gathering in a personalised way, using conversational AI.
Hyperfox Business Software
