Personalised order form

Let customers place clean, structured orders

Give your B2B customers a fast, structured way to place orders using their own products, prices and unit codes, on mobile or desktop. Orders are validated automatically and routed to your ERP or TMS.

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A simple order form for your customers

The personalised order form replaces informal ordering channels such as emails, spreadsheets or handwritten notes. Customers place orders themselves using a clear, structured interface that reflects their specific agreements.

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Customer self-service: customers place orders without back-and-forth communication
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Low adoption barrier: no training required for customers, intuitive by design
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Structured input by default: no free text interpretation or unclear handwriting
An illustration of an online order form.
An illustration showing that the product “red shoe” costs EUR 80 for customer RunnerFox, but EUR 100 for customer FoxyCo.

Customer-specific products, prices and units

Each customer sees only what applies to them. The order form is personalised per customer, ensuring that every order reflects the correct commercial agreements.

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Personalised catalog: only approved products are visible
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Customer-specific pricing: correct prices and discounts applied automatically
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Unit enforcement: correct unit codes (piece, box, pallet, etc.) by default

Capture delivery and transport information

In addition to commercial order data, the order form captures delivery-related information in a structured way, enabling clean transport and logistics workflows.

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Delivery details: dates, locations, references and remarks
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Transport-aware input: structured fields instead of free-text delivery notes
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Logistics-ready data: suitable for routing to transport workflows
An illustration of two departments placing an order, which is combined into a single order in Hyperfox.
An illustration of an order approval screen (on the left, the effective fields; on the right, the original XML) and an approval button.

Validate before processing

Every order submitted through the order form is validated automatically before it reaches your ERP or TMS. This ensures clean input and prevents operational issues downstream.

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Commercial validation: pricing, products, quantities and units
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Delivery validation: delivery windows, locations and constraints
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Exception handling: incomplete or incorrect orders are flagged for review

Route orders to ERP or TMS

Once validated, orders are routed to the appropriate operational system based on their type. Hyperfox ensures that orders are processed correctly, without manual retyping.

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ERP routing: sales and stock orders flow into your ERP
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TMS routing: delivery and transport-related data flows into your TMS
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Consistent execution: one intake flow, predictable downstream processing
An illustration of an integration: email to Hyperfox to ERP.

Replace informal ordering with structured self-service

Reduce email traffic, eliminate handwritten notes and improve order quality at the source.
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Have your questions answered

FAQs

Is this a full B2B customer portal?

No. The personalised order form focuses purely on fast and structured order placement, without additional features such as order history or status tracking.

Do customers need an account to use the order form?

Access can be configured per customer, depending on your setup and security requirements.

Can customers place transport or delivery requests using the order form?

Yes. Delivery-related information can be captured and routed to transport or logistics workflows.

Is this suitable for mobile use?

Yes. The order form is designed for mobile, tablet and desktop use.

Can this coexist with email or EDI ordering?

Yes. The order form can be one of several order channels feeding the same validation and routing logic.

Still have questions?
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Why our tribe loves Hyperfox

Here’s what people say about Hyperfox

“Until recently, processing a transport order took an average of three minutes. Today, it takes barely thirty seconds. For our employees, this makes a world of difference. Customer service is relieved and can focus more on service.”
Read the case study
Frank Ruette
Frank Ruette
COO
,
Gobo
“Hyperfox helps us do more with our customer service team. We spend less time on manual order entry and make fewer mistakes. With the same team, we now handle more orders and grow sustainably.”
Read the case study
Steven Maes
Steven Maes
CEO
,
Duplast
“Thanks to Hyperfox, we can scale Farmapunt sustainably. With one shared platform, we’ve streamlined our communication with care centres and brought order to the daily chaos of emails, calls, and scattered medication orders.”
Read the case study
Kristien Hulsbosch
Kristien Hulsbosch
Director
,
Farmapunt

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