Email automation

Turn order emails into ERP & TMS entries automatically

Hyperfox reads incoming order emails, extracts customer, product and delivery information, validates against your business rules, and creates clean orders in your ERP or TMS. Manual retyping disappears, while control and accuracy remain.

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Connect your company inbox

Link your existing order inbox to Hyperfox in minutes. No complex setup, no disruption to how your team works today. Hyperfox monitors designated order email addresses and automatically identifies incoming orders, while leaving all other emails untouched.

Secure connection: direct integration with Microsoft Office 365 Outlook or via forwarding rules.

Selective monitoring: order emails are automatically detected and processed with AI

Zero disruption: your existing email workflow remains completely unchanged

An illustration of Hyperfox system, from unstructured to structured data.

An illustration showing that we extract data from an email and place it in an order form.

Automated data extraction with AI

Hyperfox reads and understands order emails in any format, from structured purchase orders to informal messages like “same as last week, deliver Friday”. The system extracts customer details, product information and delivery instructions with high accuracy, even across customer-specific formats.

Multi-format processing: handles plain text, PDFs, Excel files, images, voice and handwritten notes

Context awareness: understands industry terminology and customer-specific language

Operational learning: recurring order and delivery patterns are recognised, reducing manual corrections over time

Validate against B2B contracts

Every extracted order is automatically validated against your business rules before it is processed further. Hyperfox checks commercial agreements and delivery constraints to ensure that orders are correct before they reach your ERP or TMS.

Customer-specific pricing: validates against individual price lists and discount structures

Business rule enforcement: checks order minimums, delivery windows, and product units

Delivery validation: verifies delivery dates, locations, references and special constraints

Exception handling: flags unusual orders for manual review whilst processing standard ones

An illustration of an integration of customer portal to Hyperfox to ERP.

Connected to your operational systems

Hyperfox acts as a control layer between incoming orders and your operational systems. This ensures orders are validated and structured before they impact your ERP or TMS.

Pre-built connectors: works with Microsoft 365 Business Central, Navision, Odoo, SAP, Exact Online, and more.

Real-time sync: orders appear in your ERP or TMS within seconds after validation

Data consistency: maintains customer records, product codes, and pricing accuracy

Automate every order you receive, starting today.

Say goodbye to manual order entry. Free up your team to focus on customers and operations, not inbox admin.

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Have your questions answered

FAQs

What types of email orders can Hyperfox handle?

Hyperfox processes structured and unstructured email orders, including PDFs, Excel files, text-based emails, images, voice and handwritten notes.

Does this replace our customer service team?

No. It removes manual entry work so your team can focus on exceptions, customer communication and value-added work.

What happens when an order contains errors or missing data?

Orders that don’t meet your rules are flagged for review instead of being pushed blindly into ERP or TMS systems.

Do customers need to change how they order?

No. Customers can continue ordering via email exactly as they do today.

How accurate is the extraction?

Accuracy improves over time as patterns repeat. Improve the accuracy of data extraction by improving the prompts and the data structure.

Is this just OCR for emails?

No. Hyperfox extract the data with AI, validates orders against business rules and routes them into operational systems, rather than simply digitising data from documents.

Can Hyperfox handle both sales orders and transport orders from email?

Yes. Hyperfox can extract and validate commercial order data and delivery instructions from the same email and route them to the appropriate ERP or TMS workflow.

Still have questions?

Why our tribe loves Hyperfox

Here’s what people say about Hyperfox

“Until recently, processing a transport order took an average of three minutes. Today, it takes barely thirty seconds. For our employees, this makes a world of difference. Customer service is relieved and can focus more on service.”

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Frank Ruette

COO

Gobo

“Hyperfox helps us do more with our customer service team. We spend less time on manual order entry and make fewer mistakes. With the same team, we now handle more orders and grow sustainably.”

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Steven Maes

CEO

Duplast

“Thanks to Hyperfox, we can scale Farmapunt sustainably. With one shared platform, we’ve streamlined our communication with care centres and brought order to the daily chaos of emails, calls, and scattered medication orders.”

Read the case study

Kristien Hulsbosch

Director

Farmapunt

Join the Hyperfox tribe.

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