Automate order processing in the retail industry
Retail thrives on speed, accuracy, and the ability to manage multiple sales channels. Manual order processing creates inefficiencies, introduces errors, and limits scalability. Hyperfox automates your workflows, from email orders to eCommerce integrations, so you can focus on delivering exceptional customer experiences while streamlining operations.
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Manage complexity across multiple channels
Retail businesses handle orders from a variety of channels, each with unique demands. Hyperfox helps you overcome these challenges with intelligent automation.
- Orders arrive from multiple channels, including email, phone, API, EDI, eCommerce, and marketplaces.
- Customers have unique terms for pricing, product availability, and delivery conditions.
- Manual order processing takes time away from other high-priority tasks.
Retail order flows
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Email automation
Automate orders arriving via email and validate against customer agreements and delivery rules.
EDI automation
Receive, map and validate EDI/API orders in a controlled, scalable way.
Field sales app
Enable sales reps to create correct orders in the field based on customer pricing and rules.
Personalised order form
A simple, customer-specific order form (mobile & desktop) to replace handwritten slips and email orders.
B2B customer portal
A full self-service portal where customers place orders and view status, reducing back-office touch.
ERP & TMS routing
Route validated orders to the correct system, commercial orders to ERP, delivery instructions to TMS, without manual rework.
Realise value with retail order automation.
- Save up to 80% on manual order entry and follow-ups.
- Reduce order errors and improve fulfilment accuracy.
- Streamline operations across all sales channels, allowing your team to focus on growth.
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