Field sales app

Capture accurate orders during customer visits

Enable your sales reps to capture clean, structured orders during or after customer visits. Orders are aligned with commercial agreements and delivery constraints, then routed automatically to your ERP or TMS.

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Order capture built for sales reps

The field sales app is designed for internal sales teams who take orders in a commercial context. It ensures that orders are captured correctly at the source, without relying on emails, WhatsApp messages or handwritten notes.

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Internal tool: built for sales reps, not for customers
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Commercial context: supports the sales conversation, not just order entry
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Clean handover: reduces friction between sales and operations
An illustration showing that there is a surcharge of EUR 9 for shipping on the order.
An illustration showing that we have verified that the product “red shoe” may be sold to customer RunnerFox but not to customer FoxyCo.

Built in customer agreements

Sales reps always work with the correct customer-specific agreements. The app enforces pricing, product availability and ordering rules automatically.

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Customer-specific catalog: only valid products are visible
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Correct pricing: prices and discounts applied automatically
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Unit enforcement: correct unit codes and quantities by default

Capture delivery and transport details

In addition to commercial order data, the field sales app captures delivery-related information during the sales visit, ensuring logistics teams receive complete and usable data.

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Delivery details: dates, locations, references and remarks
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Transport-aware input: structured fields instead of free-text delivery notes
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Fewer corrections: less back-and-forth with logistics teams
An illustration of two departments placing an order, which is combined into a single order in Hyperfox.
An illustration of an order approval screen (on the left, the effective fields; on the right, the original XML) and an approval button.

Validate before processing

Orders created in the field sales app are validated automatically before they reach your ERP or TMS. This prevents errors and avoids manual corrections downstream.

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Commercial validation: pricing, products, quantities and units
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Delivery validation: delivery windows, locations and constraints
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Exception handling: incomplete or incorrect orders are flagged for review

Route orders to ERP or TMS

Once validated, orders are routed to the appropriate operational system based on their type. Hyperfox ensures that orders are processed correctly, without manual retyping.

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ERP routing: sales and stock orders flow into your ERP
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TMS routing: delivery and transport-related data flows into your TMS
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One intake flow: consistent processing regardless of order channel
An illustration of an integration: email to Hyperfox to ERP.

Improve order quality at the source

Reduce order corrections, avoid miscommunication and align sales with operations.
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Have your questions answered

FAQs

Is this a CRM replacement?

No. The field sales app focuses on accurate order capture, not pipeline or relationship management.

Is this used by customers?

No. This app is designed exclusively for internal sales teams. Customers can use the personalised order form.

Can sales reps use the app on mobile devices?

Yes. The field sales app is designed for mobile, tablet and desktop use.

Can delivery or transport details be captured during the visit?

Yes. Delivery-related information can be captured and routed to transport workflows.

How is this different from the personalised order form?

The field sales app is used by sales reps in a commercial context; the personalised order form is self-service for customers.

Still have questions?
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Why our tribe loves Hyperfox

Here’s what people say about Hyperfox

“Until recently, processing a transport order took an average of three minutes. Today, it takes barely thirty seconds. For our employees, this makes a world of difference. Customer service is relieved and can focus more on service.”
Read the case study
Frank Ruette
Frank Ruette
COO
,
Gobo
“Hyperfox helps us do more with our customer service team. We spend less time on manual order entry and make fewer mistakes. With the same team, we now handle more orders and grow sustainably.”
Read the case study
Steven Maes
Steven Maes
CEO
,
Duplast
“Thanks to Hyperfox, we can scale Farmapunt sustainably. With one shared platform, we’ve streamlined our communication with care centres and brought order to the daily chaos of emails, calls, and scattered medication orders.”
Read the case study
Kristien Hulsbosch
Kristien Hulsbosch
Director
,
Farmapunt

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